Logo Caribbean american
Logo Caribbean american

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Find Us

9393 N.W. 13 Street, Doral, FL 33172

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Mail Us

Vice President/Coordinator Jessica Trujillo
jessicatrujillo@caribbean-american.com

Quotes and operations: Wilder Pérez
operaciones@caribbean-american.com

Management: Luz María Salazar
countrymanager@caribbean-american.com

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Mail Us

Management: Luz María Salazar
countrymanager@caribbean-american.com

Customer Service: Zoraida Montero
hello@caribbean-american.com

FAQ’s

Where are your warehouses located?

Colombia: Medellín, Bogotá, Barranquilla, Cali
USA: Doral

Do you cover the whole U.S. country?

Colombia: Yes we can ship to the whole country
USA: Yes we can ship to the whole country

Which countries do you cover?

USA and Colombia

What can I do if my order is not accepted by the carrier?

Contact one of our agents

How can I avoid returns of my products?

Look at our step-by-step shipping process 

Do you offer custom-made services?

All our services are custom-made

Are your clients required to commit to a long-term agreement?

No they arent

Can I hire you for a one-time service only?

Yes, you can

Which country and regions can I ship to?

Colombia and USA

Can I pick up my products at a specific location?

We will ship it to your shipping address.

What can I do if my order is delayed?

Contact one of our agents

Is there a way to merge your services with my e-commerce platform?

Contact one of our agents

How can I request for a transport service?

You can request it through our web page or directly with one of our agents

Which type of products can I send?

Any type of export cargo including general and special cargo.

What is the minimum weight I can transport with Caribbean American Freigh7?

We dont have a weight limit.

What is the mínimum volumen I can send?

We don’t have a volume limit.

Is it mandatory to have an insurance policy for us to ship it?

No, an insurance policy is only recommended if you want to protect your merchandise.

Let’s co-create the right logistic
solution for your business.

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